Hitachi Maintenance
Third Party Maintenance Service

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Hitachi Maintenance

Big Savings on Maintenance: You can get a very cost effective service option for Hitachi maintenance. Responsive support, skilled engineers and competitive prices are the key reasons to consider Hitachi third party maintenance service for your Hitachi products. Comprehensive support and maintenance of your Hitachi data processing systems at a fraction of the original manufacturer's costs.

Service 24/7/365: We provide 24 hour service every day for your Hitachi maintenance. In the event of a failure, a trained engineer is dispatched to the customer site unless the problem can be resolved remotely.

Spares and Logistics: Hitachi service include all replacement parts needed to correct hardware issues. Spare parts are strategically located near major metropolitan areas allowing response to equipment failures in a timely manner.

Upgrades: A large selection of Hitachi parts and systems to meet our customers' growth requirements. Whether upgrading existing equipment or adding additional equipment, we can help.

Remote Support: Customers have the added security of remote support. Your Hitachi systems are continuously monitored for errors and upon detection, the system dials home. The remote support facility captures the information and provides immediate error notification to a support engineer. The support center is located is staffed with highly trained engineers committed to serving customers 24 hours a day, 365 days a year. Plus it is equipped with multiple, redundant and offsite systems that insure the continuous monitoring of all equipment in any emergency.

Technical Support: Customers have 24/7/365 access to support engineers for Hitachi maintenance. A closed loop, time based escalation case tracking process is used to insure that system failures are resolved in a timely manner.

Concurrent Maintenance: Concurrent Hitachi maintenance consists of repair actions that can be performed non-disruptively during normal equipment operations and I/O activity. A weekly preventative health check assures additional security

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Hitachi Third Party Maintenance