|
Eaton UPS
Maintenance
Third
party maintenance options will save you up to 40% off of
Eaton maintenance costs, and at the same time, give you effective service
options to choose from. You will get responsive support from
trained service techs. Quality service and big savings
are the main
reasons you should consider our maintenance services.
In the event of a failure, a highly qualified trained engineer
will conduct a remote or personal site visit to resolve
your problem.
Eaton UPS
Repair Services -
Technical
Support
You
will have 24 hour access
to support engineers for Eaton UPS service. A time-based case tracking process is
ensures that equipment failures are resolved quickly.
Most of our field engineers are former OEM technicians
with an average of 22 years
experience.
Three
Service Options to Choose From
We can service
your account on a per call (time & materials) basis, perform
preventative maintenance or provide a full service agreement.
It's your choice.
| |
Emergency
Per Call |
Preventative
Maintenance |
Full Service
Agreement |
|
Eaton equipment trade-up or trade-down |
X |
X |
X |
|
Field asset service transcript |
X |
X |
X |
|
Thermal scan for early detection deficiencies |
X |
X |
X |
|
Client web portal |
|
X |
X |
|
Preventative
maintenance - 1/2 times annual |
|
X |
X |
|
Battery preventative maintenance |
|
X |
X |
|
Emergency response - next day |
|
X |
X |
|
Emergency response - same day |
|
|
X |
|
On-site corrective maintenance during PM |
|
|
X |
|
Dedicated account manager |
|
|
X |
|
Eaton UPS parts, material, labor coverage |
|
|
X |
Spare Parts
Availability
Original
equipment manufacturers often
don't have access to legacy parts, which can require an
expensive system upgrade to continue maintaining your equipment.
Since we are sellers of used UPS systems, we
carry a full inventory of current and
legacy model UPS parts for timely repairs to minimize downtime.
|
