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Eaton UPS Maintenance
Third-party maintenance options can save you up to 40% off Eaton
maintenance costs while giving you effective service options to
choose from. You will get responsive support from trained service
techs. Quality service and significant savings are the main reasons
to consider our maintenance services. In the event of a failure, a
highly qualified engineer will provide remote support or make an
on-site visit to resolve your problem.
Eaton UPS Repair Services - Technical Support
You will have 24-hour access to support engineers for Eaton UPS
service. A time-based case-tracking process ensures that equipment
failures are resolved quickly. Most of our field engineers are former
OEM technicians with an average of 22 years of experience.
Three Service Options to Choose From
We can service your account on a per-call (time & materials) basis,
perform preventive maintenance, or provide a full service agreement.
It's your choice.
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Emergency
Per Call
|
Preventive
Maintenance
|
Full Service
Agreement
|
| Eaton equipment trade-up or trade-down |
X |
X |
X |
| Field asset service transcript |
X |
X |
X |
| Thermal scan for early detection of deficiencies |
X |
X |
X |
| Client web portal |
|
X |
X |
| Preventive maintenance - 1-2 times annually |
|
X |
X |
| Battery preventive maintenance |
|
X |
X |
| Emergency response - next day |
|
X |
X |
| Emergency response - same day |
|
|
X |
| On-site corrective maintenance during PM |
|
|
X |
| Dedicated account manager |
|
|
X |
| Eaton UPS parts, material, and labor coverage |
|
|
X |
Spare Parts Availability
Original equipment manufacturers often don't have access to legacy
parts, which can require an expensive system upgrade to continue
maintaining your equipment. Since we sell used UPS systems, we carry
a full inventory of current and legacy model UPS parts for timely
repairs to minimize downtime.
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