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Toshiba UPS Maintenance - Savings of Up to 40%
We provide cost-effective service options for your critical Toshiba UPS
and other data center systems. Responsive support, skilled engineers
and competitive prices are the key reasons to consider our
maintenance services. In the event of a failure, a highly qualified
engineer is dispatched unless the problem can be resolved remotely.
You'll get comprehensive Toshiba maintenance at a fraction of OEM
costs.
Toshiba UPS Repair Services - Technical Support
Customers have 24/7/365 access to support engineers for Toshiba UPS
maintenance. A closed-loop, time-based escalation and case-tracking
process is used to ensure that system failures are resolved in a
timely manner. Our national field engineering team averages 22 years
of experience; most are former factory-trained OEM technicians.
Three Service Options to Choose From
We can service your account on a per-call (time & materials) basis,
perform preventive maintenance, or provide a full service agreement.
It's your choice.
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Emergency Per Call
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Preventive Maintenance
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Full Service Agreement
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| Toshiba equipment trade-up or trade-down |
X |
X |
X |
| Field asset service transcript |
X |
X |
X |
| Thermal scan for early detection of deficiencies |
X |
X |
X |
| Client web portal |
|
X |
X |
| Preventive maintenance - 1-2 times annually |
|
X |
X |
| Battery preventive maintenance |
|
X |
X |
| Emergency response - next day |
|
X |
X |
| Emergency response - same day |
|
|
X |
| On-site corrective maintenance during PM |
|
|
X |
| Dedicated account manager |
|
|
X |
| Toshiba UPS parts, material, and labor coverage |
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X |
Spare Parts Availability
OEMs often don't have access to legacy parts, thus requiring
equipment upgrades to continue maintaining your equipment. No
problem. We carry a full inventory of current and legacy model UPS
parts for timely repairs to minimize downtime.
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